The desk is in the Arrivals Terminal building, no shuttle needed.
A recurring theme: friendliness at the counter often seemed to depend on whether the extra insurance offer was accepted — several accounts describe a noticeably colder tone after declining.
Is Goldcar Tenerife South Airport rated well?
At 3.2/5, Goldcar's rating here is confirmed, not an error. Real positives include a fast drop-off process; real negatives include long queues at busy times, a firm insurance up-sell, and at least one account of a car in below-average condition.
What travellers say
Drop-off was genuinely quick — handed back the keys and walked straight to the terminal. A few hours later I even got a message confirming the car had been checked and the deposit was clear.
The counter is easy to find right in the arrivals area, which is a plus after a long flight. Shame the actual pickup queue wasn't nearly as fast as the location itself.
Waited well over an hour just to reach the desk, and by the time we got the keys we'd lost half a beach afternoon. Staff were polite but clearly understaffed for the flight load.
Agent was pleasant until I declined the extra insurance, then the whole tone shifted and things got noticeably colder. Felt like the friendliness was conditional on upselling.
Car had a dusty windscreen and a slightly worn interior, nothing dangerous but not what I'd call fresh. When we had a minor issue mid-trip, support just pointed us to roadside recovery ourselves.
Rates seen from about €12-13/day for economy/compact, though teaser prices as low as €5.65/day appear on some listing pages — check the total before you book.
Compare with other suppliers at TFS
See the the main comparison page, including sample prices by car category, or check the other suppliers below.
Why is Goldcar's rating lower than other desks at Tenerife South?
The 3.2/5 is confirmed accurate. Recurring themes are long queues at busy times and a firm push for extra insurance at the counter — the cars themselves and the drop-off process get more consistent praise.
Where is Goldcar Tenerife South Airport located?
In-terminal desk at the Arrivals Terminal, Tenerife South Airport, Granadilla de Abona.